Privacy Policy.

This Privacy Policy applies when you visit Jakkrabbits online experiences, browse products, request sizing help, place an order, track an order, subscribe to updates, contact support, or use related services.

Jakkrabbits is building its own commerce engine. During the UI/UX phase, some pages are prototypes; the same privacy principles should carry into the final backend, checkout, order tracking, AI sizing, and CMS systems.

The information we collect depends on how you interact with us. Ordering handmade footwear needs more context than a standard retail checkout because the workshop may need fit notes, customization details, and delivery information.

You should provide accurate information and tell us when details change, especially if an order is active.

Like most websites, Jakkrabbits may collect technical information that helps the site function, protects the service, and shows how visitors use pages.

This can include device, browser, IP-derived location, referral, page view, session, diagnostic, and security log data.

Essential cookies or local storage may be used to keep the website working, remember interface choices, protect forms, and maintain checkout or order-tracking flows.

If Jakkrabbits enables analytics, advertising pixels, or personalization later, the site should provide a cookie preference experience where legally required and record those choices in the backend.

Jakkrabbits uses information for the purposes connected to the service requested by the customer and for responsible business operations.

We should not use customer information for unrelated purposes without explaining the new use and collecting any required consent.

A completed order requires information to move through several systems: checkout, payment processing, workshop production, support, and shipment.

The future backend should store only the payment metadata needed to reconcile the order. Sensitive payment instrument details should remain with the payment provider.

Jakkrabbits may use external providers for hosting, payment processing, email delivery, analytics, customer support, fraud prevention, file storage, AI analysis, and shipping.

These providers should only receive the information needed for their assigned function and should be reviewed before production use.

Jakkrabbits is based in Bandung, Indonesia, and serves customers internationally. Information may be processed in Indonesia and in countries where service providers operate.

The final backend should document processor locations, data transfer safeguards where required, and vendor responsibilities.

Jakkrabbits should retain information for as long as needed to provide services, complete orders, resolve support issues, meet tax/accounting/legal obligations, prevent fraud, and maintain an accurate workshop history.

When data is no longer needed, it should be deleted, anonymized, or archived according to documented retention rules.

No website can promise perfect security, but Jakkrabbits should use reasonable safeguards for the sensitivity of the data and the stage of the commerce system.

Security controls should include limited access, encrypted transport, provider review, audit logs for admin actions, secure credential handling, and incident response procedures.

Depending on location and applicable law, customers may have rights to access, correct, delete, receive a copy of, restrict, object to, or opt out of certain uses of personal information.

Jakkrabbits may need to verify the requester before disclosing or changing order-related data. This protects customers from unauthorized access to private order information.

Jakkrabbits products and services are intended for adults or customers old enough to make purchases with appropriate permission.

If we learn that personal information from a child has been collected without appropriate consent, we should delete it or take other required steps.

Jakkrabbits may update this policy as the website, commerce engine, AI sizing tools, CMS, analytics, or legal requirements change.

The current version should show the latest review date, and material changes should be communicated in a reasonable way.