Detailed questions
Email Support
Best for orders, sizing history, configuration details, and cases that need photos.
support@jakkrabbits.comWorkshop support
Bring Us The Right Question.
Choose a topic and prepare the details the workshop needs. Clear measurements, order references, and photos make fit, damage, and repair questions easier to assess.
Quick conversation
Useful for a short pre-order question or a quick follow-up with the workshop.
+62-812-1063-0437Existing order
Track Your Order
Check the workshop stage or shipment record before sending a status question.
Open order trackingBefore checkout
Lasts & Sizing
Measure both feet and compare last guidance before asking for a recommendation.
Review sizing firstStructured request
Prepare the workshop context.
This form prepares a message in your email app. It does not claim to send or store the request on this website.
Design or product advice
Tell us which design, use case, leather, or construction you are considering.
Attachments
Add photos from your email app after it opens. For damage, include the outer parcel, shipping label, full pair, and a close view. For fit, include both-foot measurements and explain where pressure or movement occurs.
Workshop location
Bandung, Indonesia.
Bandung, Indonesia 40191
Supporting local and international customers through tracked delivery.
Prepare before contacting
- 01Order number and checkout email for an existing order
- 02Both-foot measurements and fit history for sizing
- 03Destination country for shipping or customs questions
- 04Clear, well-lit photos for damage, workmanship, or repair assessment